Your Help Center

We're here to help! Browse this page to get answers to the most common questions, or give us a call or send us an email.

Your Help Center

We're here to help! Browse this page to get answers to the most common questions, or give us a call or send us an email.

Online Banking, Mobile Apps

For existing Arrha Credit Union, A division of BrightBridge Credit Union, members, view your balances, transactions, transfer money, pay bills, all from the convenience of your computer or mobile device.

Enfield

231 Hazard Avenue
Enfield, CT 06082

Springfield

145 Industry Avenue

Springfield, MA 01104

P: (413) 732-9812

F: (413) 737-7635

Springfield

1240 Sumner Avenue

Springfield, MA 01118

West Springfield

63 Park Avenue
West Springfield, MA 01089

P: (413) 562-4092

F: (413) 568-1858

BrightBridge Locations

Report Fraud  (833) 735-1894

Military Lending Act Disclosure  (877) 732-9812

Easy Bank  (800) 264-0600

Lost/Stolen ATM/Debit Card  (800) 472-3272

Lost/Stolen VISA Credit Card (855) 695-1683

TruStage Insurance Policies (888) 787-8243

Member Services Email 
memberservice@arrhacu.com

Holiday Hours

  • January 19, 2026 - Martin Luther King, Jr. Day Closed

    Closed Monday

  • February 16, 2026 - President's Day Closed

    Closed Monday

  • May 25, 2026 - Memorial Day Closed

    Closed Monday

  • June 19, 2026 - Juneteenth National Independence Day Closed

    Closed Friday

  • July 4, 2026 - Independence Day Closed

    Closed Saturday

  • September 7, 2026 - Labor Day Closed

    Closed Monday

  • October 12, 2026 - Columbus Day Closed

    Closed Monday

  • November 11, 2026 - Veteran's Day Closed

    Closed Wednesday

  • November 26, 2026 - Thanksgiving Day Closed

    Closed Thursday

  • December 25, 2026 - Christmas Day Closed

    Closed Friday

Send us an Email

If you have a question, we're here to help.  Call (877) 732-9812 or send us a message using the contact form below, or you can always drop by one of our locations.

Contact Form

Please do not submit sensitive information such as account numbers through our website forms or via email — it's better to call (877) 732-9812 or visit one of our locations about such matters.

FAQS

Here are answers to some common questions. 

  • How do I download Arrha's mobile apps?

    For Arrha Credit Union members, view your balances, transactions, transfer money, pay bills, all from the convenience of your computer or Apple/Android mobile device. Learn more and download the mobile apps.

  • How do I sign up for Direct Deposit?

    Existing Arrha members can continue to set up direct deposits or payments using your existing account and routing numbers.


  • Can I use an Arrha Debit Card when traveling internationally?

    Your Arrha Credit Union Debit Card is available for international use. Simply call us at (877) 732-9812 to let us know prior to your travels or log into your online banking profile and enter your travel dates.

  • What is the Routing Number of Arrha Credit Union, A division of BrightBridge Credit Union?

    Routing #211885917

With an ATM or Debit Card you can access your accounts at any SUM network ATM locations surcharge free. Find a location near you.

ATMs are also available at all BrightBridge branch locations for withdrawals only.

Lost/Stolen ATM/Debit Card

Lost/Stolen ATM/Debit Card (800) 472-3272

Lost/Stolen VISA Credit Card (855) 695-1683

Fraud Prevention

Please call this number if you believe you suspect fraud: (833) 735-1894.

Order Checks

To order new checks, simply mail in your check order form, email us at memberservice@arrhacu.com, or visit any branch location.

ACH

You can have money credited or debited to your account from any outside vendor by supplying them with your account number and the Arrha Credit Union, A division of BrightBridge routing number, which is 211885917.

eChecks

Online banking members can now see images of cancelled checks written by them in our online banking environment. Just click on the hyper-linked cancelled check number to view the front and back of cancelled checks.

eStatements

Register Now for eStatements which are conveniently located in online banking. Simply log into your online banking profile and choose the eStatements tab. A window will pop up for you to accept, review disclosure, and click "I agree." When your next statement is ready, you will receive an e-mail with a link to the eStatements sign-on screen, where you will retrieve your statement.

BILLPAY

With BILLPAY, you have the ability to pay your bills any time you want online. The only requirement is to have a checking account and be an online member.

Notary

Notary services are available, free of charge, to all of our members.

Federally Insured